Patients are requested, where possible, to telephone on 020 8312 8700 before 10:00 if a home visit is required that day. We would request that, apart from the genuinely housebound, all other patients attend the practice rather than request a home visit because of the extra time home visiting takes.
On average four to five patients can be seen in the practice in the time it takes to do a single house call. In addition, the care that can be offered due to the lack of adequate lighting, examination facilities and equipment means that you may not receive as good a service as the doctor may be able to offer if you came to the health centre.
The doctor may telephone you rather than visit you if this is medically appropriate. Ultimately it is the doctors right to decide whether or not a visit is appropriate for a particular set of circumstances.